Managed IT means one team takes responsibility for your technology for a flat monthly fee: answering staff questions, keeping computers patched and protected, watching for problems, maintaining backups, and planning upgrades before something fails. It is meant to replace the cycle of waiting for things to break and then paying to fix them.
We provide managed IT for nursing homes, assisted living communities, clinics and small businesses that need dependable IT but do not have, or do not want to hire, an internal IT department. If you already have an IT person, we can support them with tools, after-hours coverage and backup.
Organizations, from a small office to several locations, that rely on computers, email and line-of-business software every day. Facilities that need after-hours help. Owners and administrators tired of calling a different person for every problem.
We begin with an inventory and assessment of your accounts, computers, network, backups and vendors. Then we install monitoring and management tools, take over passwords and documentation from the previous provider, and fix the high-risk items first. Staff are told how to reach support from day one. After the first few months, the focus shifts from cleanup to steady maintenance and planning.
If you are changing providers, we handle the handoff directly with the outgoing company where possible, so you are not caught in the middle.
Managed IT is a flat monthly rate based on your users, devices and locations. The rate covers the support and maintenance listed above, so there is no incentive for us to let problems happen. New hardware, software licenses and large projects are quoted separately and approved by you first. Our IT pricing guide explains what affects the monthly number.
“Working with Unity Care has been a fantastic experience. Their expertise, communication, and genuine commitment to our needs make them a partner we truly value.” — Administrator, Ash Street Place
What is not included in the monthly rate?
Hardware, software licenses and major projects such as an office move or a new network are quoted separately. We tell you the cost before any of that work starts.
Can you work with our in-house IT person?
Yes. Many organizations use us to back up an internal IT person with after-hours coverage, monitoring and security tools, and help on larger projects.
How long does it take to switch providers?
It depends on how many users and sites you have and how much documentation the previous provider hands over. We plan the switch so your staff can keep working throughout.
Do we have to sign a long contract?
Agreement terms are discussed and put in writing before you sign anything. Call or text us to go over them.
Do you only work with healthcare organizations?
No. Healthcare and senior living are a focus, but we also support small businesses in manufacturing, legal, professional services and other industries.
Call or text 405-285-3845, or email start@unitycareit.com. A real person answers.